Understand learning access, accounts, Plus, and tool allowances. Contact support with details of the page and problem.
Check content availability and your account entitlements.
Core tools are free. Learn sample availability is shown on the current page.
Some Learn content needs full member access. Check that you are signed into the correct account and review membership status.
Use your original Miodao account to view learning records. Guest samples and account progress may differ.
Use the same account to manage learning and membership.
Use the password reset option on the login page and check your email.
Payment confirmation may take time. Check payment status and your purchasing account. Contact support with order details if access remains unavailable.
Open membership management to view access, validity, and available actions. Renewal and refund terms are shown with your purchase.
Each feature shows its own allowance.
Core pinyin, conversion, and HSK tools do not spend an AI allowance. Input length limits apply.
Ask is counted monthly; grammar and email are counted separately each day. Additional explanations and regeneration may count toward the relevant allowance.
Check grammar, email, and naming suggestions in context. AI Coach is still in development.
Choose learning content that fits you, or start with a free tool.
